Rollmint Support
Rollmint finds duplicates, similar shots, screenshots and large videos in your iPhone photo library, and deletes only what you choose. Everything runs on your device.
Contact
Email: mike.gu@seel.com
We usually reply within 1–3 business days. Please include your iPhone model, iOS version, and a screenshot if something looks wrong — it makes diagnosis much faster.
How do I grant photo access?
Rollmint asks for photo library access during onboarding, after you tap the button. If you declined, or only granted “Selected Photos”, open iOS Settings → Privacy & Security → Photos → Rollmint and choose Full Access. Limited access only exposes the photos you hand-picked, so duplicate and similar-shot detection cannot work. The app shows a banner with a shortcut to that settings screen.
Where do deleted photos go?
Nowhere permanent. Rollmint uses Apple’s standard deletion API, so items move into Photos → Albums → Recently Deleted, where they stay for 30 days and can be restored at any time. Rollmint cannot and does not bypass this.
Why didn’t my storage drop right after deleting?
Because the files are still in “Recently Deleted” — iOS keeps them for 30 days. Space is only freed once that album is emptied. After a delete, Rollmint shows a reminder and a button that takes you straight to Recently Deleted; empty it there, come back, and Rollmint will re-measure how much space was actually freed. iOS may also need a minute or two to update its storage figures.
Can I undo a swipe?
Yes. Any swipe decision that has not been executed yet can be undone with the undo button on the swipe screen. Once a delete has actually run, undo lives in the Photos app: restore from Recently Deleted within 30 days.
What does the purchase include?
One in-app purchase, US$2.99 (or your local price), paid once and owned forever. It removes the free deletion limit and covers current and future features. No subscription, no ads. Scanning, grouping, browsing results and swiping are free and unlimited without it.
How do I restore my purchase?
Open Settings inside Rollmint (or the unlock screen) and tap Restore Purchases, signed in with the same Apple Account used for the original purchase. An internet connection is needed for this step only; once restored, the unlock works offline.
Deleting a lot of photos at once
Large batches are submitted in chunks. iOS shows its own confirmation sheet for each batch — if you cancel it, nothing is deleted and your pending list stays exactly as it was.
Privacy
No photos or personal data are ever uploaded; the app has no server and no account. See the Privacy Policy.
Rollmint 技术支持
Rollmint 用于找出 iPhone 相册中的重复照片、相似照片、截图和大视频，并只删除你亲自选中的内容。所有处理都在设备本地完成。
如何开启相册权限
引导页中你主动点击后，App 才会申请相册权限。如果此前拒绝了，或只授权了「选中的照片」，请前往 iOS 设置 → 隐私与安全性 → 照片 → Rollmint，选择「完全访问」。「选中的照片」模式下 App 只能看到你手动挑出的那几张，判重和找相似无法工作。App 内会显示横幅，可一键跳转到该设置页。
删掉的照片去哪了
没有被永久清除。Rollmint 调用的是 Apple 标准删除接口，照片会进入「照片」App → 相簿 → 最近删除，保留 30 天，期间随时可以恢复。App 不会也无法绕过这一机制。
删完为什么存储空间没有立刻变小
因为文件还在「最近删除」里，iOS 会保留 30 天，只有清空该相簿后才真正释放空间。删除完成后 Rollmint 会给出提示和一键跳转按钮，去「最近删除」清空后返回，App 会重新测算实际释放了多少。另外 iOS 的存储统计本身也可能延迟一两分钟才刷新。
滑错了能撤销吗
可以。只要还没执行删除，滑动页左下角的撤销按钮可以逐步撤回判定。已经执行过的删除无法在 App 内撤销，请到「照片」App 的「最近删除」中恢复（30 天内有效）。
内购包含什么
仅一项内购，2.99 美元（或对应地区价格），一次付费永久拥有，解除免费删除数量限制，并涵盖现有与后续功能。没有订阅，没有广告。不购买也可以无限制地扫描、分组、查看结果和滑动判定。
如何恢复购买
在 App 的设置页或解锁页点击「恢复购买」，并确保登录的是当初购买所用的 Apple 账户。该步骤需要联网，恢复成功后离线也可正常使用。
一次删除很多张
大批量删除会自动拆成多批提交，iOS 会对每一批弹出系统确认框。如果你在系统弹窗中取消，则不会删除任何内容，待删列表原样保留。
隐私
不上传任何照片和个人数据，无服务器、无账号体系。详见隐私政策。